S214 Settlement Request

 

Purposes:

 

This screen allows MIMS Users to initiate a settlement, agreed upon by the Creditor and the Debtor, with formal documentation.

 

  1. MIMS user must be an authorized actor to update on this screen.

      The following actors have the ability to update:

·         Call Center Agent

·         Compliance 4 Agent

·         Compliance 5 Agent

·         File Intervention Agent

·         ISO Agent

·         MEP Senior Management

·         RGPU Agent

·         SIU Agent

·         System Administrator

 

Helpful Hints:

·         STLMNT = Settlement

·         Initiating a Settlement to the Primary Creditor creates a file alert of Settlement in Progress

·         Initiating a Settlement does NOT put a file onto Manual Monitoring – if you wish for collection actions not to be taken please place file on Manual Monitoring and set a reasonable change compliance bring forward date.

·         Creditor Party must have a good address.

 

Navigation

Collections à Initiate Collection Tool à STLMT

 

Letters:

·         L12 – Initiate Settlement

·         L13 – Settlement Documentation (4 copies)

 

Procedure:

1.       S214 Settlement Screen displays

2.       Enter the MEP File number and click Get or Search for the MEP file you wish to initiate a settlement on.

3.       Enter the appropriate Bring Forward Date

4.       Select the appropriate creditor from dropdown list.

5.       Enter your comments in the field labeled ‘Remarks’.

6.       Click the ‘Save’ button to submit the request. The system will return you to ‘S85 Collection Tool History’ screen with the new STLMT tool displayed.

7.       The system automatically generates correspondence to the creditor

 

 

          Screen Label

Description/Instructions
Initiate

Date

Displays today’s date

User

Displays your user name.

Bring Forward Date

Enter the appropriate bring forward date.

Cannot be more than 45 days in the future.

Creditor

Select the appropriate creditor using the drop down box.

If this box is shrunk the primary creditor or creditor have no outstanding arrears.

You will never see the Crown party appear in this drop down list.

Remarks

Enter your comments regarding the request for Settlement with the Creditor.

Maximum characters = 200.
Buttons

Click to Initiate a settlement tool.

 

Possible Error Messages/System Warnings:

 

ID

Error Message Description

38

The file is Incomplete – invalid request.

38

The file is Closed – invalid request.

94

A QB order is required for this collection tool.

225

Bring Forward Date can only be maximum 45 days in the future.

530

Invalid debtor party mailing address.

530

Invalid creditor party mailing address.

613

Bring Forward Date is invalid. Must be in YYYYMMDD format.

 

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